Lee Valley Fisheries Privacy Policy
Our contact details
Name: Lee Valley Fisheries (Aquamaintain Ltd.)
Address:Unit 1E Lake View Fishery, Old Hollow, Crawley Down, RH10 4TA
E-mail: fisheries@aquamaintain.co.uk
Date: 02/05/22
The type of personal information we collect
We currently collect and process the following information:
· Personal identifiers, contacts and characteristics (for example, name and contact details)
· Date of birth, address
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· To correctly identify individuals who wish to become members of our fisheries.
· To enable us to contact you when we need to about renewing your membership, to inform you about fishery information and if we need to make contact about any issues.
We use the information that you have given us in order to create a database of members so we know who is entitled to fish our venues. Also to contact you when needed.
We may share this information with Lee Valley Regional Park Authority (the landowner and organisation who leases us the fisheries) or the Police or other emergency services if required.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting fisheries@aquamaintain.co.uk
(b) We have a contractual obligation. We are required to collect individuals details so we have a record of those permitted to fish on the venues and so we can provide them with a form of I.D. to present to Bailiffs and LVRPA Staff on request.
(f) We have a legitimate interest. If there is important safety or wellbeing information we need to provide you with regarding the fisheries, we can contact you to tell you about it.
How we store your personal information
Your information is securely stored.
We keep the information you provide us on application forms for 7 years. We will then dispose of your information by securely deleting it from our databases.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at fisheries@aquamaintain.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at fisheries@aquamaintain.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk